PLEASE NOTE: WE ARE ON HOLIDAY AND ALL ORDERS PLACED WILL BE SHIPPED OUT FROM THE 15TH OF NOVEMBER - THANKS FOR YOUR SUPPORT!

FAQ's

Q1 - How long will my order take to be delivered?

A - Orders are usually delivered within 1 - 3 business days throughout New Zealand and within 3 - 5 business days throughout Australia.

Q2 - My order has not arrived. What now?

A - Please contact us so we may follow up with our courier company and let you know what’s happening. 

Q3 - I have not received my order confirmation email?

A - Please check your “junk email” folder.

Q4 - The product I ordered is not correct, what do I do?

A - Please contact us to swap it for a new one.

 

Support Email: info@thatwatchshop.co.nz

Support phone number: 022-507-8984